You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

mas9894 Author

Level 1

4 points

Delay in online purchases

Hey, I purchased an iPhone 13 online on oct 5th to pickup at store next day but it's still in processing after 10 days! I called apple several times and got no reason for delay, I visited pickup store and they referred me to call apple again! could I ask why apple website showing next day pickup before payment and after that the item is not ready to pickup? it was a gift to my wife and it has no value anymore! I chose Affirm payment and called affirm agent and merged call with apple agent they talked, and Affirm confirmed that its about apple and Apple agent offered me to cancel this order and buy in store and pay the full amount!!

iPhone 13

Posted on Oct 15, 2023 10:18 AM

Top-ranking reply

Raicya

Level 10

209,025 points

Posted on Oct 15, 2023 10:24 AM

See -> Shopping Help - Payment & Pricing

Payment, Financing, Refunds and VAT - Shopping Help - Apple

👉 Please call 1-800-MY-APPLE and speak to an Apple Specialist for more information.

No one here can help you, we are also users of Apple products & services like you.

View in context

Delay in online purchases

Similar questions