I don’t have a computer
It says on the article I need to restore my phone by using iTunes on a computer but I do not have one
iPhone XS Max, iOS 16
Use a friend's or a public one; if it's a Windows PC, it'll need to have iTunes installed.
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.