Issue with internet password

I got a message as unable to verify account name or password. It won’t disappear and doesn’t let me shutdown or restart. I already removed all internet passwords that i ve saved . I logged in to iCloud as well.

MacBook Pro 13″, macOS 13.3

Posted on Oct 16, 2023 2:21 AM

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Question marked as Top-ranking reply

Posted on Oct 17, 2023 6:38 AM

Hello chathurika178 and welcome to Apple Support Communities,

If we understand your post correctly, you're seeing a verification error that you've been unable to dismiss the error. We’d like to help.


We see you were viewing "Get help with security issues - Apple Support" and it did not resolve your issue.


Starting in safe mode may allow you to dismiss the error message. If you're unfamiliar with safe mode this article can help:


Use safe mode on your Mac - Apple Support


Let us know if that resolves this issue for you.


Thanks for using the Apple Support Communities.



1 reply
Question marked as Top-ranking reply

Oct 17, 2023 6:38 AM in response to chathurika178

Hello chathurika178 and welcome to Apple Support Communities,

If we understand your post correctly, you're seeing a verification error that you've been unable to dismiss the error. We’d like to help.


We see you were viewing "Get help with security issues - Apple Support" and it did not resolve your issue.


Starting in safe mode may allow you to dismiss the error message. If you're unfamiliar with safe mode this article can help:


Use safe mode on your Mac - Apple Support


Let us know if that resolves this issue for you.


Thanks for using the Apple Support Communities.



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Issue with internet password

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