Forgot password to new macbook pro

I bought a new MacBook Pro and set it up before leaving for a trip. I returned from my trip and the password I wrote down does not work (probably wrote it down wrong). There is no forgot your password button for me to select. I have tried shutting down my computer and then immediately holding the r and command button but nothing happened so I tried again but this time hit restart instead of shutdown and nothing happened again. Is there anything I can do? I do have AppleCare for my MacBook Pro, would that help?

MacBook Pro 14″, macOS 13.0

Posted on Oct 16, 2023 10:11 AM

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Question marked as Top-ranking reply

Posted on Oct 16, 2023 10:16 AM

TheLocalGeek wrote:

I bought a new MacBook Pro and set it up before leaving for a trip. I returned from my trip and the password I wrote down does not work (probably wrote it down wrong). There is no forgot your password button for me to select. I have tried shutting down my computer and then immediately holding the r and command button but nothing happened so I tried again but this time hit restart instead of shutdown and nothing happened again. Is there anything I can do? I do have AppleCare for my MacBook Pro, would that help?



psswd are case sensitive...


If you forgot your Mac login password

https://support.apple.com/en-us/HT202860



Reset your Mac login password - Apple Support

macOS User Guide - Apple Support


If you can't reset your Mac login password

https://support.apple.com/en-us/HT212190





2 replies
Question marked as Top-ranking reply

Oct 16, 2023 10:16 AM in response to TheLocalGeek

TheLocalGeek wrote:

I bought a new MacBook Pro and set it up before leaving for a trip. I returned from my trip and the password I wrote down does not work (probably wrote it down wrong). There is no forgot your password button for me to select. I have tried shutting down my computer and then immediately holding the r and command button but nothing happened so I tried again but this time hit restart instead of shutdown and nothing happened again. Is there anything I can do? I do have AppleCare for my MacBook Pro, would that help?



psswd are case sensitive...


If you forgot your Mac login password

https://support.apple.com/en-us/HT202860



Reset your Mac login password - Apple Support

macOS User Guide - Apple Support


If you can't reset your Mac login password

https://support.apple.com/en-us/HT212190





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Forgot password to new macbook pro

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