AirPods Pro 2: Enable charging case sounds, in the setting is grey out

Grey out in Enable charging case sound option, I have tried resetting also (both I'm MacBook and phone too) but still same grey out. I'm not able to change it or do anything with that option. please help me.

AirPods Pro (2nd generation)

Posted on Oct 16, 2023 11:19 AM

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Posted on Nov 26, 2023 8:46 PM

I followed the instructions (listed in grey box, by the Community Specialist, above),

but the "Enable Charging Cable Sounds" was still greyed out....


Then I tried a few extra steps...


I closed the case (with the AirPods Pro in the case),

then I plugged the case into the charging cable...

I waited about 30 seconds,

then opened the charging case,

waited until my phone recognized/connected to my AirPods Pro,

then the "Enable Charging Cable Sounds" became accessible,

and I was able to then turn off the charging cable sounds.


Hopefully these extra steps help others, too.

23 replies

Aug 8, 2024 9:37 PM in response to JoNaitong

I finally solved this case by following some of the instruction here but not working so i add some steps..


i charge the case > open it and then > press and hold the button in the case for 5 seconds and then connect the airpods manually thru bluetooth > then go to settings and finally got the “enable charging sounds” finally off and not greyed out anymore…hope this will help!

Sep 4, 2024 9:04 PM in response to JoNaitong

just go to settings, while using your AirPod, go to Bluetooth and click on the (blue “i”) icon and scroll down to the charging case sound, and just stay there give it a second and it should change to normal and let you turn it off, that’s what I did, I just waited and I’m was greyed out, and after like 30 secs there was a loading symbol and it went back to normal and let me turn it off. Also I did this while charging the case

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AirPods Pro 2: Enable charging case sounds, in the setting is grey out

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