AirPods Pro 2: Enable charging case sounds, in the setting is grey out

Grey out in Enable charging case sound option, I have tried resetting also (both I'm MacBook and phone too) but still same grey out. I'm not able to change it or do anything with that option. please help me.

AirPods Pro (2nd generation)

Posted on Oct 16, 2023 11:19 AM

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Posted on Nov 26, 2023 8:46 PM

I followed the instructions (listed in grey box, by the Community Specialist, above),

but the "Enable Charging Cable Sounds" was still greyed out....


Then I tried a few extra steps...


I closed the case (with the AirPods Pro in the case),

then I plugged the case into the charging cable...

I waited about 30 seconds,

then opened the charging case,

waited until my phone recognized/connected to my AirPods Pro,

then the "Enable Charging Cable Sounds" became accessible,

and I was able to then turn off the charging cable sounds.


Hopefully these extra steps help others, too.

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AirPods Pro 2: Enable charging case sounds, in the setting is grey out

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