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Sent my Ipad into apple for screen repair. Got the new one and it has a version of IOS16. I had updated my old one to IOS17 and then backed it up before I erased it and seet it in for repair.
Now the new one is telling me it can't pull down the backup becuase it is in newer IOS version then the"new" ipad I don't get a prompt that tells me to update the new ipad. Ideas?
iPad Pro (3rd generation)
You can only transfer or restore data to a target device that has the same or later version of iPadOS as the source.
As such, you will need to initially abandon the transfer process - and then setup the new iPad with your AppleID from the "hello" page without attempting to transfer data and settings. After initial set has been completed - and the new iPad has itself been updated - you can then perform the transfer.
Force-restart the iPad:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
After restarting the iPad, complete initial setup of your new iPad:
Set up your iPhone or iPad - Apple Support
Ensure that the new iPad has been updated to the most recent version of iPadOS:
Update your iPhone or iPad - Apple Support
When your new iPad has been updated, you can transfer your data from your old to new iPad:
Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support
Use Quick Start to transfer data to a new iPhone, iPad or iPod touch – Apple Support
If the donor iPad, from which you are transferring your data precedes iOS12.4, QuickStart will not be available.
“Transfer” is rather a misnomer. In reality, your data and setup is merely cloned to the new device. Nothing is moved or removed from the original device.
An alternative is to restore either an iCloud or iTunes backup to the new device:
How to back up your iPhone, iPad and iPod touch – Apple Support
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
You can only transfer or restore data to a target device that has the same or later version of iPadOS as the source.
As such, you will need to initially abandon the transfer process - and then setup the new iPad with your AppleID from the "hello" page without attempting to transfer data and settings. After initial set has been completed - and the new iPad has itself been updated - you can then perform the transfer.
Force-restart the iPad:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
After restarting the iPad, complete initial setup of your new iPad:
Set up your iPhone or iPad - Apple Support
Ensure that the new iPad has been updated to the most recent version of iPadOS:
Update your iPhone or iPad - Apple Support
When your new iPad has been updated, you can transfer your data from your old to new iPad:
Transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support
Use Quick Start to transfer data to a new iPhone, iPad or iPod touch – Apple Support
If the donor iPad, from which you are transferring your data precedes iOS12.4, QuickStart will not be available.
“Transfer” is rather a misnomer. In reality, your data and setup is merely cloned to the new device. Nothing is moved or removed from the original device.
An alternative is to restore either an iCloud or iTunes backup to the new device:
How to back up your iPhone, iPad and iPod touch – Apple Support
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Ipad will not download backup
