Mail app disappearing mail when sent

Anyone else experiencing disappearing emails using Mail app?

After composing a new email and hitting send, the email disappears from the Mail app (does not appear in Sent Items, Drafts, Outbox, or any other folder) and the recipient does not receive the email. it’s just gone. It has happened many times, but not always.


I have also lost about 1/2 of my contacts. Again, just gone…


Things I’ve tried:

-I removed the email account and reinstalled.

-I restored the phone to factory settings and restored from a version prior to the update.


Any help would be great!!

Posted on Oct 16, 2023 5:59 PM

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Oct 17, 2023 1:25 PM in response to AppleAFuller

Hello AppleAFuller and welcome to Apple Support Communities,

If we understand your post correctly, you're not able to send email consistently and you're missing contacts. We’d like to help.


The steps in this articles will help:


If you can’t send or receive email on your Mac


If your iCloud Contacts, Calendars, or Reminders won’t sync


Let us know if that resolves this issue for you.


Thanks for using the Apple Support Communities.



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Mail app disappearing mail when sent

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