iPhone screen frozen
I’ve tried forcing a restart with the volume buttons and slide button nothing works. At 100% battery
iPad, iPadOS 16
User profile for user:
Soosie_J215
User level:
Community Specialist
Hello Cate6370,
You mention your iPhone is frozen and that you've tried force restarting it. Make sure you walked through the specific steps for the model of iPhone you have. They have changed in recent models.
If your iPhone won't turn on or is frozen
If this is an iPad, the instructions will also be different: Force restart iPad
If you still aren't able to force restart your iPhone or iPad, next you'll want to reach out to Apple Support directly. You can reach them here: Get Support
You can also find the support phone number for your region at this link: Contact Apple for support and service
Take care.