Does anyone had completely managed to recovered their account using account recovery? i had mine in process on my first try and it says they will send the instructions on my email and mobile number on the next 13 days but it was cancelled. Now I'm starting over again and will wait again for few days. Nobody was accessing the account to have it cancelled. Any tips or experience on my same case? Answers are really helpful thank you
iPhone 11 Pro
Hello yagballs,
Thank you for reaching out to Apple Support Communities.
Did you turn off other devices that are signed into with your Apple ID as outlined here:
"After you start account recovery
After you request account recovery, you get an email with a confirmation of your request and the date and time of when you can expect to regain access. This email arrives within 72 hours.
When the wait period is over, Apple sends you a text or automated phone call with instructions to regain access to your account. Follow the instructions to regain access to your Apple ID."
Additional details on Account recovery can be found here: How to use account recovery when you can’t reset your Apple ID password
Hopefully this helps.
Cheers!
Hello yagballs,
Thank you for reaching out to Apple Support Communities.
Did you turn off other devices that are signed into with your Apple ID as outlined here:
"After you start account recovery
After you request account recovery, you get an email with a confirmation of your request and the date and time of when you can expect to regain access. This email arrives within 72 hours.
When the wait period is over, Apple sends you a text or automated phone call with instructions to regain access to your account. Follow the instructions to regain access to your Apple ID."
Additional details on Account recovery can be found here: How to use account recovery when you can’t reset your Apple ID password
Hopefully this helps.
Cheers!
UPDATE
i received the password reset message on my mobile number last October 20, 2023 of evening. Thanks apple
Apple Account Recovery
