what can I do or what is the cause for Apple Music (once having apple one subscription) not working for people in my family sharing that have accepted the invitation? They have their own Apple ID do I have to give them my login in order for it to work?
iPhone 15 Pro Max, iOS 17
Hi _dianaaa,
Thank you for using the Apple Support Communities! We would recommend the steps from the article below that can help:
If you can't find your family's shared apps and content
Make sure that you're using the same Apple ID for Family Sharing and Media & Purchases. And make sure that purchase sharing is turned on. Then ask your family members to check their settings too.
On your iPhone or iPad with iOS 16 or later
1. Go to Settings > Family.
2. Tap your name.
3. Make a note of which Apple ID is listed.
4. Tap Purchases.
5. Tap Apple ID for Purchases and make sure that you're signed in with with the same Apple ID that you use for Family Sharing. If not, tap Share using secondary Apple ID and enter the Apple ID and password for that Apple ID.
If you still can't find shared content
* Sign out of Media & Purchases.
* Find out if the app is shareable.
* Find out if the purchase is hidden.
* Make sure that your device meets the system requirements.
Sign out of Media & Purchases
Make sure that you sign in to all Apple services using the same Apple ID that you use for sharing content with your family. You don't need to sign out of any other services that use your Apple ID, such as iCloud or iMessage.
On your iPhone or iPad
1. Go to Settings > [your name].
2. Tap Media & Purchases.
3. Tap Sign Out.
4. Tap Media & Purchases again.
5. Tap Not [your name]?, then sign in with the Apple ID that you use for Family Sharing.
Hope this helps!
Have a great day.
Hi _dianaaa,
Thank you for using the Apple Support Communities! We would recommend the steps from the article below that can help:
If you can't find your family's shared apps and content
Make sure that you're using the same Apple ID for Family Sharing and Media & Purchases. And make sure that purchase sharing is turned on. Then ask your family members to check their settings too.
On your iPhone or iPad with iOS 16 or later
1. Go to Settings > Family.
2. Tap your name.
3. Make a note of which Apple ID is listed.
4. Tap Purchases.
5. Tap Apple ID for Purchases and make sure that you're signed in with with the same Apple ID that you use for Family Sharing. If not, tap Share using secondary Apple ID and enter the Apple ID and password for that Apple ID.
If you still can't find shared content
* Sign out of Media & Purchases.
* Find out if the app is shareable.
* Find out if the purchase is hidden.
* Make sure that your device meets the system requirements.
Sign out of Media & Purchases
Make sure that you sign in to all Apple services using the same Apple ID that you use for sharing content with your family. You don't need to sign out of any other services that use your Apple ID, such as iCloud or iMessage.
On your iPhone or iPad
1. Go to Settings > [your name].
2. Tap Media & Purchases.
3. Tap Sign Out.
4. Tap Media & Purchases again.
5. Tap Not [your name]?, then sign in with the Apple ID that you use for Family Sharing.
Hope this helps!
Have a great day.
Apple Music Family Sharing
