My iPhone 11 is showing shutting down for 3 hrs

This has happened before showing shutting down for 1 hr

iPad, iPadOS 16

Posted on Oct 17, 2023 9:28 AM

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Question marked as Top-ranking reply

Posted on Oct 18, 2023 8:43 AM

Hello John.x.Foster,


We have a great support article that might help with this. Please take a look at it here: If your iPhone won't turn on or is frozen - Apple Support. Follow this guidance:


"On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo.
  4. An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.

  5. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
  6. If your phone still doesn't turn on, contact Apple Support.



If you need more help

Contact Apple Support to set up service."




We hope this helps. Let us know if we can assist with anything else at all. Take care.

1 reply
Question marked as Top-ranking reply

Oct 18, 2023 8:43 AM in response to John.x.Foster

Hello John.x.Foster,


We have a great support article that might help with this. Please take a look at it here: If your iPhone won't turn on or is frozen - Apple Support. Follow this guidance:


"On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo.
  4. An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.

  5. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.
  6. If your phone still doesn't turn on, contact Apple Support.



If you need more help

Contact Apple Support to set up service."




We hope this helps. Let us know if we can assist with anything else at all. Take care.

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My iPhone 11 is showing shutting down for 3 hrs

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