I am having trouble printing from my iPhone

Hi I was always able to print from my iPhone to my HP printer & now I can’t. I’ve performed the latest iPhone update, turned my printer off & on to no avail keeps saying AirPrinter not found



[Re-Titled by Moderator]

iPhone 8 Plus, iOS 14

Posted on Oct 17, 2023 6:42 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 17, 2023 6:46 PM

Do the following, in this order:

  • If you have VPN installed, delete the VPN profile and app - If that doesn't fix it proceed with the next steps
  • power off the printer
  • Power off your iPhone
  • Restart your router by unplugging it for 15 seconds (many newer routers have no true power switch)
  • Turn on your iPhone
  • Connect the iPhone to the Wi-Fi network if it doesn’t automatically connect
  • Power on the printer and wait for it to connect to Wi-Fi


You should also check with the printer manufacturer for a software update for the printer.


These steps restart the BonJour network that supports AirPrint, and will usually resolve any AirPrint issues. You probably don’t need to do all of them, but following these steps is usually less work than finding the one that is causing the problem.

52 replies
Question marked as Top-ranking reply

Oct 17, 2023 6:46 PM in response to TammyStammy

Do the following, in this order:

  • If you have VPN installed, delete the VPN profile and app - If that doesn't fix it proceed with the next steps
  • power off the printer
  • Power off your iPhone
  • Restart your router by unplugging it for 15 seconds (many newer routers have no true power switch)
  • Turn on your iPhone
  • Connect the iPhone to the Wi-Fi network if it doesn’t automatically connect
  • Power on the printer and wait for it to connect to Wi-Fi


You should also check with the printer manufacturer for a software update for the printer.


These steps restart the BonJour network that supports AirPrint, and will usually resolve any AirPrint issues. You probably don’t need to do all of them, but following these steps is usually less work than finding the one that is causing the problem.

Oct 17, 2023 7:06 PM in response to TammyStammy

"Printing: Hi I was always able to print from my iPhone to my HP printer & now I can’t. I’ve performed the latest iPhone update, turned my printer off & on to no avail keeps saying AirPrinter not found "

-------


Getting a Printer to Reconnect:

Update the firmware on the Printer. If connected to the Internet, you may be able to do so on the the LCD screen of the printer.

Oct 21, 2024 11:39 PM in response to chichi8888

chichi8888 wrote:

I’ve done the same thing as everyone. I’ve checked network with same wifi. Software is up to date. It used to be able to AirPrint but no longer from my iPhone. I press print from iPhone and I don’t get anywhere. My Mac laptop air prints just fine. I even HAVE TO AIRDROP FROM MY IPHONE WHAT I WANT PRINTED TO MY MAC and IM ABLE TO SELECT PRINT VIA AIR PRINT and it’s no problem from the MAC book. There is no print control center nor Que center on the iPhone to see what the print issue is. There seems to be no answer !!

What is it that “everyone” has done? Do you mean that all of the people who have problems with AirPrint have done the same thing, such as→AirPrint Troubleshooting - Apple Community

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I am having trouble printing from my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.