While watching videos in facebook in Safari browser, I am trying to forward the video by using 10 second forward or backward buttons , but those buttons not working , even slider bar also useless in doing so.
Any workaround or setting to be done
iPhone 14, iOS 17
Hey Dinesh_prasaD,
Welcome to Apple Support Communities.
If this is the first time you've experienced this issue, we recommend restarting the iPhone. Restarting the iPhone has been known to resolve software related concerns. We've provided the steps below.
1. Press and hold either volume button and the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.
For future reference, the steps are in this article: Restart your iPhone.
If issue continues, test in a different web browser. This helps determine if the issue is related to the web browser or the website. If the issue happens on both web browsers, the issue may be related to the website.
Take care.
Hey Dinesh_prasaD,
Welcome to Apple Support Communities.
If this is the first time you've experienced this issue, we recommend restarting the iPhone. Restarting the iPhone has been known to resolve software related concerns. We've provided the steps below.
1. Press and hold either volume button and the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.
For future reference, the steps are in this article: Restart your iPhone.
If issue continues, test in a different web browser. This helps determine if the issue is related to the web browser or the website. If the issue happens on both web browsers, the issue may be related to the website.
Take care.
Dinesh_prasaD,
Got it! Be sure that you're running the latest version of iOS 17. Completing this step can help resolve software related issues. Be sure to secure your data with a backup before proceeding:
If you're already running the latest software version or if the issue persists, follow this link to connect with Apple directly. They will be able to look further into this with you: Get Support
All the best.
i tried with safari, chrome and Edge browser, issue is there with all browsers.
when i request desktop site, then its working but its not flawless. sometimes its lagging sore simply not responding.
when i again go to mobile site, issue is permanent.
seems to be iOS issue, not browser specific issue.
Not able to forward/ backward video in Safari browser
