“New Move Goal” award is having issues

After finishing a running workout, a few minutes later, I’ve got the New Move Goal award again on my Apple Watch when I closed my move ring, and this is not true. No, I didn’t change my daily move goal; I always set my move to goal to 30 minutes per day. I first moved two days ago, with all activity rings closed, and earned the New Move Goal award that day.


Apple needs to fix this bug.

Apple Watch Series 6

Posted on Oct 18, 2023 2:44 PM

Question marked as Best reply

Posted on Oct 18, 2023 3:29 PM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Similar questions

3 replies
Question marked as Best reply

Oct 18, 2023 3:29 PM in response to Community User

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


“New Move Goal” award is having issues

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