Popup stuck after iOS 16.7.1 update

After updating my iPhone 8 to iOS 16.7.1, the pop up message with

Software Update
Your iPhone has been updated to iOS 16.7.1
OK


Even if I click on the ok button, the pop up does not close.

I cannot restart, receive calls or do anything.


Anyone encountered this? How do I resolve it?


iPhone 8

Posted on Oct 19, 2023 9:38 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 19, 2023 9:39 AM

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 

Similar questions

3 replies
Question marked as Top-ranking reply

Oct 19, 2023 9:39 AM in response to barnabas_

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Popup stuck after iOS 16.7.1 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.