Issues with IOS 17.4.1 iPhone 14

Since updating to 17.4.1 the following issues are occurring:-


  • unable to text or msg
  • unable to type on a web page of screen
  • unable to make phone calls
  • unable to use the keypad
  • unable to select or tap on the screen


The only way I have been able to correct the issue is to restart my phone.

My phone 14 pro max) will work for a period then not.


I would like to go back to the previous version please. This is is buggy as funk (call it a downdate?)


Thanks, champ (Aussie version)

Posted on May 12, 2024 7:04 PM

Reply
2 replies

May 12, 2024 7:27 PM in response to Mav.E.Rique

One thing that I would like to get out of the way is that Apple does not support downgrading an iOS version. This means that you will have to continue to use iOS 17.4.1 until a new version is released.

——-

I know that you have restarted your iPhone to resolve the issue that you occasionally face as described. Have you used the Forced Restart method? If not, then Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Issues with IOS 17.4.1 iPhone 14

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.