new iPhone won't charge

New iPhone 11 Pro max not charging and when plugged into lightening cycles through turning off then turning on every 1-3 minutes

iPhone 11 Pro Max

Posted on Oct 19, 2023 12:17 PM

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Question marked as Best reply

Posted on Oct 19, 2023 12:48 PM

paulinefromtuscaloosa wrote:

Advertised as "factory sealed new iPhone".

So you are aware, Apple discontinued selling the iPhone 11 Pro Max three years ago.


The fact you saw the non-Apple parts message means not only is the iPhone not brand new, but in addition it had been serviced by a non-authorized Apple Service Provider.


Get a refund if possible.


Was the price “too good to be true”? Now you know why.

6 replies
Question marked as Best reply

Oct 19, 2023 12:48 PM in response to paulinefromtuscaloosa

paulinefromtuscaloosa wrote:

Advertised as "factory sealed new iPhone".

So you are aware, Apple discontinued selling the iPhone 11 Pro Max three years ago.


The fact you saw the non-Apple parts message means not only is the iPhone not brand new, but in addition it had been serviced by a non-authorized Apple Service Provider.


Get a refund if possible.


Was the price “too good to be true”? Now you know why.

new iPhone won't charge

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