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Activation lock Macbook pro M1

Hello, can i remove activation lock bringing in Apple Store my MacBook and the prove of purchase or it must be done online??

Posted on Oct 19, 2023 12:22 PM

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2 replies

Oct 20, 2023 7:52 AM in response to AC_Milan_2022

AC_Milan_2022 wrote:

Hello, can i remove activation lock bringing in Apple Store my MacBook and the prove of purchase or it must be done online??



bringing in Apple Store my MacBook and the proof of purchase


does not happen on-line— No



If you purchased your Mac from Apple, you can request a receipt from the retail location.


Check your email for a copy of the receipt. Here’s how to locate the Apple Store and their contact information: Apple Store - Find a Store - Apple Apple Store - Find a Store - Apple


If your purchase was made at the Apple Online Store, please view the section titled “View or Print Invoice” here: Viewing & Changing Orders - Shopping Help - Apple Viewing & Changing Orders - Shopping Help - Apple


If your mac was purchased from an Apple Authorized Reseller, it is recommend contacting them directly for a receipt.


Keep your receipt after you buy an Apple device

Keep your receipt after you buy an Apple device - Apple Support



Oct 20, 2023 9:50 AM in response to AC_Milan_2022

Did you buy from someone other than Apple?


If from other than Apple, the seller failed to properly prepare the computer for resale per this Apple instruction set:


What to do before you sell, give away, trade in, or recycle your Mac - Apple Support


If that is the case, the computer is not fit for use. Either have the seller fix the problem or give you your money back.


Activation lock is a theft deterrent and Apple may opt not to help even with a non-Apple proof of purchase.

Activation lock Macbook pro M1

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