This pop-up that I’m offline keeps coming on my screen.

It leaves before I can read the whole thing. I’m not sure if there’s actual internet problems or issues with my phone. All I can read is “you are offline” it goes away super quickly but happens repeatedly over and over. It only happens when I’m on google to my knowledge. My model is an SE

iPhone SE, iOS 16

Posted on Oct 19, 2023 6:37 PM

Reply
12 replies

Oct 20, 2023 6:20 AM in response to GaylordTheGamboge

"This pop-up that I’m offline keeps coming on my screen.: The full message is, ‘you are offline. Go to settings and check your internet connection.’ Which I have done with no avail

———-


Troubleshooting iPhone WiFi:


A. About "No Internet Connection":

Just because you are connected to a network, does not mean you have an Internet connection. You may be connected to an internal LAN, and not to the Internet.


B. A few thoughts to try:


I. Start Here: If your iPhone, iPad, or iPod Touch won't Connect to a Wi-Fi Network - Apple Support


II. Clear the Temporary Internet Files:


III. Restart your Router:

  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on


IV. Reconnect to your Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Disable: Wi-Fi
  4. Wait: 30 seconds
  5. Enable: Wi-Fi


V. Add Back the Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Remove: the network
  4. Wait: 30 seconds
  5. Add: the network back


Oct 19, 2023 6:48 PM in response to GaylordTheGamboge

"This pop-up that I’m offline keeps coming on my screen.: It leaves before I can read the whole thing. I’m not sure if there’s actual internet problems or issues with my phone. All I can read is “you are offline” it goes away super quickly but happens repeatedly over and over. It only happens when I’m on google to my knowledge. My model is an SE"

-------


Successfully Seeing a Popup Message:

Screen Record your iPhone. then, play the video and pass it when you see this. You'd find the screen recording in the Photos app. Go here: Record the screen on your iPhone, iPad, or iPod touch - Apple Support

Oct 20, 2023 7:35 PM in response to GaylordTheGamboge

This pop-up that I’m offline keeps coming on my screen.: The main issue is that this pop up occurs no matter where I am. It’s not a router issue and I definitely am connected to the internet. It appears the only thing happening is the pop up I would just turn of things of the sort but I’m not sure if I can.

———-


Resetting your iPhone to Factory Settings:

Being that you cannot do away with this, it seems, your best bet from here is to back up times on your iPhone (i.e. enable Photos in iCloud settings. Then reset it to factory settings, as if you were to sell it. As a result, all of this would go away. To so that: once transferred, reset your iPhone to Factory settings --perform as instructed here, including the backup creation and iCloud sign out: What to do Before you Sell, Give Away, or Trade in your iPhone or iPad - Apple Support

Dec 14, 2023 4:14 AM in response to GaylordTheGamboge

This doesn't help one bit. The messages are a continuous circle. You are offline, you are online, you are offline. This happens at home and at work. Continuously. It can't be the network or the router.


I am experience this on EVERY apple product I have. iPhone, iPad, imac. All of them.


I have had my internet provider check the router, it is fine.


Somewhere in ALL product OS updates, one line of code is doing this.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

This pop-up that I’m offline keeps coming on my screen.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.