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mehriban96 Author

Level 1

4 points

Moved countries. Currently, no subscriptions, and zero balance. And yet I cannot change my location.

Hello! I move from Japan to Azerbaijan two years ago. Tried to update my payments but it didn't let me due to some subscriptions in the process. I waited for over a year for subscriptions to end. Currently, I have no subscriptions and no balances. Still I cannot change my location and therefore pay anything. I went through every step mentioned on this page Change your Apple ID country or region - Apple Support

Any advice?

iPad Pro, iPadOS 14

Posted on Oct 19, 2023 9:01 PM

Top-ranking reply

WheelieNick

Level 8

40,497 points

Posted on Oct 20, 2023 5:02 AM

If you've gotten through any step on the article that brought you here and you still cannot change your country or region. please Contact - Official Apple Support to get further support on this issue.

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Moved countries. Currently, no subscriptions, and zero balance. And yet I cannot change my location.

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