I make a family sharing to share my icloud subscription but one of my family member can access the subscription but when i check the storage, his name do not appear on it

as you can see, there are three of us but only two can share the icloud even though the third person has access to it

iPhone 11, iOS 17

Posted on Oct 19, 2023 10:56 PM

Reply
1 reply

Oct 21, 2023 5:25 AM in response to husna116

Hi husna116,


We appreciate you reaching out to us.

We’d like to gather additional details that may help us be in a better position to assist you.

Are the devices of the affected Family Sharing member up to date?


If yes, it may help if you ask the affected Family Sharing member to leave the Family Sharing Group, then join again.

Leave Family Sharing - Apple Support

Set up Family Sharing - Apple Support


If the issue persists, please reach out to us using the support link below so we can take a closer look into the issue.

Get Support




Take care!



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I make a family sharing to share my icloud subscription but one of my family member can access the subscription but when i check the storage, his name do not appear on it

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