My son is listed on my icloud sharing account as a member but is not able to access storage. It says NOT USING when you click family members listed in the account.

Under the settings on my phone (main phone holder the account is in) - it lists under iCloud+ manage this subscription - My husband, myself, and my daughter. My son is listed but under his name it says Not Using. I tried sending another invite and it says already a member. But he is using his own storage plan, he needs to be a part of ours as a family. Help!

iPhone XR

Posted on Jun 20, 2024 2:44 PM

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Posted on Jun 21, 2024 5:45 AM

He needs to choose to use your storage from his own device.


See the "Switch from your personal iCloud+ Plan to the family plan" section in the following support document for what needs to be done.


click here ➜ Share iCloud+ with your family - Apple Support


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My son is listed on my icloud sharing account as a member but is not able to access storage. It says NOT USING when you click family members listed in the account.

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