My airpods max aren’t charging properly, my port is clean and using an apple cable firmly plugged in. It charges my iphone but not my headphones. They have been having an extremely difficult time connecting to my phone as well. I put them on the charger an hour ago and they’re still dead
iPhone 7 Plus, iOS 13
Hi there AverageJoe01,
We see you have an issue charging and connecting your AirPods Max. The first things to check is to go through the steps in this article: If your AirPods won’t charge
If the issue persists once you've gone through that article, the next best step is to reach out to Apple Support directly. You can reach them here: Get Support
You can also find the support phone number for your region at this link: Contact Apple for support and service
Best regards.
Airpod Max not charging or connecting
