Display keeps freezing on iPhone 15

I’ve just received my SECOND iPhone 15 plus as last one the screen kept freezing up and wouldn’t let me in. It wouldn’t even let me turn it off. So new one arrives today and unbelievably same problem!

what’s going on? I’ve always bought Apple and never had any problems like this before. Anyone else having issues with iPhone 15 plus?



[Re-Titled by Moderator]

Posted on Oct 20, 2023 1:13 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 20, 2023 1:16 PM

Did you restore a backup to the new device or set it up as new? If you restored a backup, erase it and set it up as a new device. See if the problem persists. There may be an software/configuration problem that has worked its way into your backup.

29 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Display keeps freezing on iPhone 15

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.