Display keeps freezing on iPhone 15

Did you restore a backup to the new device or set it up as new? If you restored a backup, erase it and set it up as a new device. See if the problem persists. There may be an software/configuration problem that has worked its way into your backup.

I just got a new iPhone 15 last week and immediately had issues. First, my screen would freeze. Next, when I was connected to WiFi it would pop up

a message constantly saying mobile data is off. I did everything to fix this but to no avail. When it said go to settings to turn on cellular data it would take me to the google app I use as my search engine. Cellular data was on but I continued to have this issue repeatedly. Finally, I deleted the google app and it fixed the problem. I am now using safari and my screen doesn’t freeze or do I have uses with cellular data is off. Major glitch and wanted to share my experience because I haven’t seen anyone else suggest this to resolve this irritating issue. I was ready to return the phone. This was a last resort fix. Let’s see if it lasts. Good luck to anyone else having this issue. A new phone should not immediately have issues.

I had the same problem and took the phone to the AT&T store where I bought it. The rep reset it by pressing the button on the right side of the phone at the same time as he pressed the bottom button on the left side of the phone. I haven't had an issue since.

Unfortunately, the period for returning my iPhone 15plus has passed. If I'm going to have worse problems than I had with my XR, I'd rather go back to it. At least that pone is paid for.

The 15 plus is extremely glitchy! From not responding, to freezing up, the horrible voice-to-text, the even worse auto correct; sometimes my real words get corrected to non-existent words, even the camera is nothing to boast about. I was at an event last night where I had to zoom in, and again, I see no difference from my XR.

So disappointed and now I'm stuck with it.

I have the iPhone 15 and my phone freezes a lot and won’t allow me to do it. A few minutes ago it was frozen and wouldn’t even let me restart it. I’m returning it tomorrow for the iPhone 14. Too many issues with this phone. Along with it getting super hot just from me taking pictures.

I have had iPhones since the 2gs and really have had no issues. The 15 plus i am having nothing but issues with and i am thinking about going and exchanging for a new one to see if it is just this phone. I have to reset it when playing games because they will not load or the game will do crazy stuff, i have to sign in several times a day even though have face id set up, the phone will freeze like i have seen many times and can do nothing. Im at a loss and getting aggravated. $1000 for a phone i should not have problems. I hope it is just this phone because i do not want to become an android owner.

I bought the 15 plus with its large screen to watch you tube news etc and YouTube lips freeze up for 25 seconds when I go from one to another most times and sometimes in the middle of a clip. I had the 15 and it worked fine and used the phone to phone transfer process without any issues.

I was on the phone for two hours with a knowledge tech who could not fix it.

Definitely let us know. I find it unlikely that 2 phones would fail in exactly the same way... I have to think this is software related.

My Lock Screen setting is 5 minutes but it locks up before 30 seconds. This last update froze all of my apps. I’ve never experienced so many problems with an Apple phone. Looking at Androids since these huge issues affect my work.

I’ve only had mind for 3 weeks, but it’s already had issues with sending calls straight to voicemail, outgoing calls failing, sms text messages failing to send, and the phone call audio not being able to route through to an aux input on my vehicle. Not terribly impressed so far.

So there aren't any problems with the 15 plus so far?? My sister and I are thinking about upgrading to that but I wanted to make sure I wouldn't regret it if I did.