order status very complicating

I have order a new iphone 15 pro. after opening up the Apple app I noticed that delivery delayed and also there is a return order made with a return number automstically, that I did not create. then there is another notice that a REPLACEMENT iphone 15 pro shipped to me. What is that replacement ?? is it a NEW iphone or.....what is going on?

Posted on Oct 20, 2023 4:03 PM

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Posted on Oct 21, 2023 4:43 AM

See -> Shopping Help - Payment & Pricing

Payment, Financing, Refunds and VAT - Shopping Help - Apple

👉 Please call 1-800-MY-APPLE and speak to an Apple Specialist for more information.

 

No one here know and can help you, we are also users of Apple products & services like you. 

 

 


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order status very complicating

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