[Urgent] iPhone 16 Pro Order Marked as Delivered but Not Received

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[Urgent] iPhone 16 Pro Order Marked as Delivered but Not Received

Dear Apple Customer Support Team,

I placed an order for two iPhone 16 Pro (256GB, Desert Titanium) on November 30, 2024, but I haven’t received the items yet. However, the order status shows it as delivered.

This is a matter of concern, and I kindly request your immediate attention to investigate and resolve this issue as soon as possible. Please let me know the next steps or how I can provide additional details to assist with the resolution.

I look forward to your swift response.

iPhone 15 Pro, iOS 18

Posted on Dec 5, 2024 10:48 AM

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lobsterghost1

Community+ 2026

Level 10

211,832 points

Dec 5, 2024 10:51 AM in response to pank3992

You aren't writing Apple. This is a user to user only forum. I'm afraid our attention will be completely useless to you. On the order confirmation is a phone number you can call. Call Apple and discuss this with them or call the shipper and ask to see the signature proving the phone was delivered and who signed for it.

If you're in the US, you can call Apple at: 800-MY-APPLE

Since you didn't say who the shipper was, you'll have to find a way to contact them.

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[Urgent] iPhone 16 Pro Order Marked as Delivered but Not Received

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