I got a new phone and I am not able to update my icloud

I cannot update my new phone icloud to have access to see my pictures

iPhone 14, iOS 16

Posted on Oct 20, 2023 4:06 PM

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Question marked as Top-ranking reply

Posted on Oct 21, 2023 1:31 PM

Hi andrealieb,


Thanks for posting in Apple Support Communities. We may need more information about what is happening with your iPhone and iCloud in order to provide the best guidance. However, it sounds like there might be an issue with iCloud Photos. In that case, we'd recommend starting with enabling iCloud Photos on your iPhone using the following guidance from Set up and use iCloud Photos - Apple Support.


"On your iPhone or iPad

  1. Go to Settings > [your name].
  2. Tap iCloud.
  3. Tap Photos, then tap the switch next to Sync this [device]."


If that's not quite what you're looking for, describe in a bit more detail what it is that is happening and we'll go from there.


Take care.

1 reply
Question marked as Top-ranking reply

Oct 21, 2023 1:31 PM in response to andrealieb

Hi andrealieb,


Thanks for posting in Apple Support Communities. We may need more information about what is happening with your iPhone and iCloud in order to provide the best guidance. However, it sounds like there might be an issue with iCloud Photos. In that case, we'd recommend starting with enabling iCloud Photos on your iPhone using the following guidance from Set up and use iCloud Photos - Apple Support.


"On your iPhone or iPad

  1. Go to Settings > [your name].
  2. Tap iCloud.
  3. Tap Photos, then tap the switch next to Sync this [device]."


If that's not quite what you're looking for, describe in a bit more detail what it is that is happening and we'll go from there.


Take care.

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I got a new phone and I am not able to update my icloud

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