Save is greyed out when trying to transfer photos from iphone to external storage

Hello gunjan290,

Thanks for choosing the Apple Support Communities. We see you want to export photos from your iPhone to an external hard drive. We suggest following the steps below to successfully do this. Give them a try and let us know if you have any questions.

Import and export photos and videos on iPhone - Apple Support

"Export photos and videos to an external storage device

You can export photos and videos you took on your iPhone directly to an external drive, a memory card, or other storage device.

Note: For photos and videos that have been edited, the unmodified original version will be exported.

1. Connect your iPhone to the storage device using the Lightning or USB-C connector, or connect the device directly to your iPhone.
2. Open the Photos app, then select the photos and videos you want to export.
3. Tap , then tap Export Unmodified Original.
4. Tap your storage device (below Locations), then tap Save."

We hope this helps.

Cheers!

I had the same issue. And I fixed it by reformat the storage device on FAT 32 System instead of NTFS

Re: justinb2703

’Save’ is still greyed out.

transferring to iPhone internal storage or iCloud of course has the ‘save’ option active (blue)

so the question remains - without rooting or 3rd party software can I copy my own photos to a flash drive ? How?

Impossible,

the SAVE button is greyed out.

why ?

how to make it available ?

I have the same problem, can anyone help me? the Save button is gray and not clickable