reset is not working

i did reset from settings on my iphone11pro

its been 3 hours and still same apple logo is in the screen and reset is not working

Posted on Oct 21, 2023 11:39 AM

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Question marked as Top-ranking reply

Posted on Oct 21, 2023 11:45 AM

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. 

1 reply
Question marked as Top-ranking reply

Oct 21, 2023 11:45 AM in response to raaz27

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. 

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reset is not working

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