Child purchase or time limit request not reaching my iPhone instead its going to mac book pro

I received the child approval request from my child iPad to my Mac machine, but not to my iPhone. My Mac and iPhone both using same Apple ID. Please help to fix it.

iPhone X, iOS 16

Posted on Oct 21, 2023 12:29 PM

Reply
1 reply

Oct 22, 2023 12:31 PM in response to sankums2122

HI sankums2122,


Thank you for using the Apple Support Communities! We see that you were linked from the article "If Ask to Buy isn't working". If you have reviewed the article, specifically:


"If you turned on Focus on your device, either turn it off so that you can receive notifications, or check your Focus settings to make sure that you can receive Time Sensitive notifications like Ask to Buy requests." 


We recommend that you reach out to Apple Support directly to take a further look. Please reach out here:


Apple Support


Hope this helps!

Have a great day.


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Child purchase or time limit request not reaching my iPhone instead its going to mac book pro

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