Iphone 14 messaging

Hi questiongirlie,

You're most welcome. It sounds like you're receiving messages but the messages appear in gray rather than blue or green, correct?

Although we're unable to speculate as to why this is happening, check out this resource to help you to troubleshoot messages on your iPhone: If you can't send or receive messages on your iPhone or iPad - Apple Support

"If you still need help

• Try to restart your iPhone or iPad.
• Check your network connection. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. To send an SMS message, you need cellular network connection. If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi.
• Check with your carrier to see if the type of message you’re trying to send, like MMS or SMS, is supported.
• If you’re trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature.
• Make sure that your device has enough space to receive images and videos.
• Make sure that you entered the correct phone number or email address for the contact.

Learn what to do if you see a Waiting for Activation alert

Contact Apple Support if you still can't send or receive messages

Contact your carrier if you still can't receive SMS messages

Deactivate iMessage if you switched to a non-Apple phone and have issues with messaging"

We would suggest that you contact Apple directly if you're still unable to receive messages as you'd expect. They can investigate this further with you. You can find their contact details here: Contact Apple Support 

Take care!

Hi questiongirlie,

From the behavior you describe, you've already taken the appropriate steps in notifying your carrier and having them investigate it.

Messages to and from your device that include only other Apple devices will be in blue and deliver through the Apple iMessage service. Messages that include at least one non-Apple device will appear in green and deliver through your cellular carrier via either SMS or MMS. If your iPhone messages are green provides some clarification on these and related iPhone settings.

Presuming the people you cannot message with are not using Apple devices, your carrier will need to complete their investigation for a solution.

Regards.