iPhone 15 Pro Max cellular service issues

There has been multiple instances where the cell service completely fails. I am without any type of cell service. Verizon isn’t experiencing any outages as my friends who have Verizon, but not the iPhone 15, aren’t experiencing what I’m experiencing. I’m the only one with the IPhone 15 pro max. However, my sister does have the iPhone 15 pro max as well and she faces the same loss of cell service.

so does her husband who has the same iPhone model. So do the ladies in her office.

THERE NEEDS to be a recall on iPhone 15 devices! This issue has persisted since October of last year.

i currently still cannot make a phone call. But my internet has returned.

Same here had 4 bars at home with my 13 now only 1 on this crap 15pro max . Wife got the new Samsung and she has 4 bars at home . I’ll never get apple phone again had them since they first came out and there only getting worse instead of better

Mine is an iphone 15Max (not pro) and I am having cellular and wifi issues. One bar in the house. Calls dropping. This just started for me about a month ago. My husband has an iphone 12 and is sitting in the same space, but he does NOT have these issues.

In an effort to fix it, I upgraded my wifi router and modem. Yes, we have 5G. I reset the factory settings. I reset the cellular settings. The problems persist. It looks like this issue has been happening for nearly a year now. WTF, Apple???

I also have the same issue. I’ve gone from an iPhone 5SE to the 15 pro max and the iPhone 5SE gets better signal? Both on the Telstra network.

Apple needs to come up with a fix or I’ll probably switch to a Samsung.

Issue is still ongoing for me. Apple Support completed remote diagnostic testing. No hardware issues found. Vodafone Australia suggested physical SIM might be damaged. Switched to an eSIM and removed physical SIM. Made no difference. Mobile cellular data still dropping out.

Same issue, company phone is basic Motorola G53 - it gets 5G while beside it my Pro Max is barely getting 4G, sometimes a restart and it maybe gets 5G back. Something is wrong…

Now I know it’s not just me!

feel free to leave a comment to Apple—

Product Feedback - Apple

opolopo

User level:

Level 1

0 points

Nov 23, 2023 8:54 AM in response to Stupidapplee

Problem fixed if you install an eSIM as well as your original SIM card. Find a pay as you go SIM card for the cheapest price install it and then convert it into an eSIM. Then reinstall your original sim and bingo full network signal. Hope this helps.

Same issue plus phone overheating

I have exactly the Same Problem. iPhone 13 Pro Max no Problem, iPhone 15 pro Max permanent Problems with 4g/5g

Changed from Pixel 7 Pro to iPhone 15 Pro Max and find I am often having to toggle data off then on to restore data connection.

after swapping 3 times i refunded by iPhone 15pm today . I think the new ios17 has some cellular issues , hope apple get this fixed soon

Max is no better. I have the same issues.

I'm switching to samsung after having the IPhone 15 pro max.

I highly recommend installing 17.3 update, delete the esim and have the carrier issue a new eSIM. I did these steps and I have been happy with a working device again!