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iPhone 15 Pro Max cellular service issues

I kept getting weak 4G/5G signal on my iphone 15 pro max. Or sometimes when i have full bars with 5G but somehow the page/video/game isnt loading. Anyone facing same issue? I did a restart/network reset/factory reset but no use


[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 17

Posted on Oct 21, 2023 12:58 PM

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Question marked as Top-ranking reply

Posted on Nov 11, 2023 12:40 AM

We can clearly see that 136 people are facing the same problem plus a dozen more that didn't complaint yet but are about to. Apple need to come up with an update and get this sorted please ASAP.

256 replies

Feb 6, 2024 8:51 AM in response to mrokarkd250


I am having these exact same issues. This is a cell phone tower that is right outside the building where I work. I should have full bars and uninterrupted service in this situation, but experience buffering and lagging load-up of app pages. Not only that, but coworkers of mine who have different phones (Motorola) on the same network have almost full signal INSIDE the building. Obviously, this is a device problem.


I have never used iPhone and I must say that this has left the worst impression of Apple products upon me. I simply don't understand why people have always tried to convince me of how great they are, because between my device experience, and the iOS experience, I hate iPhone.

Apr 10, 2024 5:51 PM in response to mrokarkd250

I have been trying to diagnose the overwhelming quality issues with calls and internet service on AT&T with an iPhone 15 pro Max. I spent countless hours complaining to AT&T who eventually referred me to Apple. Apples said everything is fine. However, i have to repeat myself t about 20 callers per day, i get call failed dozens of times a day and calls drop about 10 times per day. Additionally, , i have data issues on VOIP, skype and whatsapp. The map constantly puts my in some place far from where i am which confuses instructions and i miss turns. Meanwhile, my wife is using an iPhone 14 Pro Max and is next to me without any of the same issues. Finally, AT&T admitted that the new IPhone 15 has an eSIM and that seems to be the problem. I am downgrading to a 14 to see if my problems are resolved. I will keep everyone updated

Jun 1, 2024 6:10 AM in response to mrokarkd250

I have the exact same issues as well. I also have an iPhone 14 that I use for work. Both are used on AT&T and the difference is mind blowing. On Wi-Fi my 15 Pro max paled in comparison to my 14. 15 Pro Max download speeds were 16.20, and 14 was 631.98. On just the AT&T network my 15 Pro Man wit one bar of 5G had download speed of 7.74 while my 14 with LTE 2 bars was 23.09. I also have connectivity issues with Bluetooth as well. While on Bluetooth people say I sound far away, calls drop with full reception and if I have full bars my phone turns into a paperweight, means data comes to a halt and people say the call sounds like it’s breaking up. If I test the data on my 14 with full 5G I get amazing fast speeds and no lag. Sounds like there is a big issues with the 15 pro max.

iPhone 15 Pro Max cellular service issues

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