iPhone 15 Pro Max cellular service issues

This issue is still ongoing for me after ~2 months. Something is wrong with the iPhone 15 Pro, iOS or my cellular network provider, Vodafone Australia. I am running the latest version of iOS and have reset my phone several times.

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I’m currently having signal loss. I thought it was the case I have on it which isn’t much of the case. I have Verizon. Never had such issue before.

Same issue, I’m using a iPhone 15 pro and the cellular network and WiFi coverage is very bad. Network settings resent, still no use. My friends with older versions of iPhone have better coverage.

I too have been struggling to get any Internet connectivity, despite having 4/5G availability?

No news yet but I was able to get a new eSIM installed from the Verizon App's chat support. Just quickly type in representative and get to a human and tell them that Apple suggested a new eSIM. Process takes a bit of time but way better to do at home than at a strip mall store. I won't be able to do the walking test until tomorrow though. I'm not too hopeful however based on a recent comment from someone else. At least I can say I did all the things at this point.

have the same issue. my iphone 15 promax is only 5 days old but somehow the signal on the sim card is very weak and at at time it shows NO SIM. I didnt have this issue with my previous iphone XS Max or with the andid phone using hte same sim card. DO i need to returen my iphone 15?

While chatting with the Verizon representative she asked what signal indicator did I see. I had not noticed that I didn’t have one up until she asked. Are those of you having the poor signal issue also missing your signal indicator that normally says LTE/5G?

I buy I phone 15 pro max ,noticed signal issues then I gave mobile to customer care there is an issue with the mobile after submitting the report to xcite,they replace mobile with same model,the newly received mobile also same signal issues,but xcite refused to return the product this time,some of the technicians told me this may be because its dual sim and dual sim model made for china,that’s why signal issues coming,I contacted apple service also many times no positive help I get, Iwas really disappointed and sell the mobile,after that I purchase 14pro max Middle East version the mobile also have same signal issues, now I bought one router and now I am using mobile with WiFi connection,at the same locations Iam using Samsun and Oppo both have full network

This lack of service isn’t a carrier issue, it’s an iPhone update issue in my case. Since the new update, communication with non-iPhone/non iCloud users has been miserable, and this was not the case prior to the recent update. The service in general seems similar, except with non-iCloud users. I can barely send a text anymore it sucks and Apple needs to recognize this is not a made up issue, it’s a problem….NOT A CARRIER PROBLEM quit pawning blame.

Problem fixed if you install an eSIM as well as your original SIM card. Find a pay as you go SIM card for the cheapest price install it and then convert it into an eSIM. Then reinstall your original sim and bingo full network signal. Hope this helps.

That explains why my phone works better with an eSIM than with a physical card. I will talk to my provider if he can support me with an extra card for free until the problem is fixed by Apple. This really seems to be a bug.

Do you know if this would work on connection issues with an iPhone 13 (which use physical SIMs but mine has ESIM)? Apple suggested that Verizon remove the SIM card and replace it with ESIm, so I think I only have an eSIM now (which didn’t fix the problem, Apple also cleared out the software and had me start from new, which didn’t work either).

And if it could work, my carrier would need to do it, correct? Thanks.

I used a prepaid card from the same carrier i usually have. i did not fully deactivate the second e-SIM but switched the reception of it off.

Never change a running system. I have no idea if the phone falls back into a malfunction if i would fully remove the prepaid e-SIM which is now in my phone. Does that answer you question?

A side effect of this operation is, that the 5G and 4G reception is not only more stable it's remarkably stronger than ever before, even stronger than in my iPhone 13 Pro MAX.

By the way: I was again in the apple store today , and they confirmed that they made a bug-report to the software development. It may be that they fix the problem with one of the next IoS releases.

I have the same issue with two new iPhone 15 Pros (not max) on the Giffgaff network.

All troubleshooting thus far has failed, including converting the physical SIMs to eSIM.

Calls to Apple support were a complete waste of time.

I have ordered a new pay as you go card and will try opolopo's solution when it arrives.

I’ve been having issues with my iPhone 15 pro max pretty much from day one. I’m with Vodafone and was getting dropped connections and poor reception with phone only using 3G in strong 5G areas on occasions. I’ve spent last four weeks trying to resolve it with different methods including the network resets blah blah. The eSIM swap definitely changed the symptoms but still poorer connectivity.

yesterday I went to Trafford Apple and they reported the RF band had failed their testing equipment. I bought the phone from John Lewis and they are refusing to give me a new phone and want to repair it. They’ve quoted 20 days but said should be less.

im just peeved that a phone that’s barely four weeks old is getting treated like a device that’s 14 months old. I’m in the process of fighting it as ive also got a bizarre charging issues but spent that long in Apple Store that I came away with at least one issue resolved.