Microphone doesn’t work in WhatsApp

Whenever I record a voice note on my whatsapp it is mute and when I am trying to listen it say “the audio is no longer available” even though all my setting for microphone is on and also the whatsapp is updated as well and iOS is up to date. but I don’t know where is the issue. Tried all the basic stuffs (restarting, reinstalling, closing all the apps, checked privacy setting whether microphone is allowed or not). Still not working whereas my other Whatsapp business, telegram and other apps working properly but having this issue only in whatsapp.


Contacted them several time and didn’t get relevant answer. Any suggestions? Or it could be a bug?

iPhone XS Max, iOS 17

Posted on Oct 21, 2023 9:17 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 26, 2024 3:12 AM

I discovered I had restrictions set, unknowingly. Go to settings, type “restrictions” in search, “content and restrictions” will come up, turn off/on the toggle, this will reset the restrictions. If you need to do additonal check, go to “microphone” select “allow changes”. When you go back to WhatsApp try using microphone and it should ask if you want to allow access, press “allow”.

18 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Microphone doesn’t work in WhatsApp

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.