Chase says the browser needs updating and won't allow me to access my account on my Mac

"Your Mac 2013 is UpToDate Catalina 10.15.7"


[Re-titled by Moderator]

Posted on Oct 22, 2023 10:03 AM

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Question marked as Top-ranking reply

Posted on Oct 22, 2023 10:09 AM

To upgrade Safari from Safari 15.6.1 to a later version you would need to upgrade your Mac from macOS 10.15.7 to a later version.

 

If you can’t or don’t want to upgrade, you may want to use a 3rd party internet browser that supports running their current version on your Mac. One option is Chrome: https://www.google.com/chrome/


The model year of an iMac is available at Apple menu > About This Mac.

A late 2012 through late 2013 iMac can be upgraded to Catalina 10.15.7 but no later. See: How to download and install macOS - Apple Support

A mid 2014 and late 2014 iMac can be upgraded to the latest version of Big Sur macOS 11 but no later. See: How to download and install macOS - Apple Support

A late 2015 iMac can be upgraded to the latest version of Monterey macOS 12 but no later. See: How to download and install macOS - Apple Support

A 2017 iMac can be upgraded to the latest version of Ventura macOS 13 but no later. See: How to download and install macOS - Apple Support  

A 2019 or later iMac can be upgraded to the current version of Sonoma macOS 14. See:How to upgrade to macOS Sonoma - Apple Support


2 replies
Question marked as Top-ranking reply

Oct 22, 2023 10:09 AM in response to MagnesiumOil

To upgrade Safari from Safari 15.6.1 to a later version you would need to upgrade your Mac from macOS 10.15.7 to a later version.

 

If you can’t or don’t want to upgrade, you may want to use a 3rd party internet browser that supports running their current version on your Mac. One option is Chrome: https://www.google.com/chrome/


The model year of an iMac is available at Apple menu > About This Mac.

A late 2012 through late 2013 iMac can be upgraded to Catalina 10.15.7 but no later. See: How to download and install macOS - Apple Support

A mid 2014 and late 2014 iMac can be upgraded to the latest version of Big Sur macOS 11 but no later. See: How to download and install macOS - Apple Support

A late 2015 iMac can be upgraded to the latest version of Monterey macOS 12 but no later. See: How to download and install macOS - Apple Support

A 2017 iMac can be upgraded to the latest version of Ventura macOS 13 but no later. See: How to download and install macOS - Apple Support  

A 2019 or later iMac can be upgraded to the current version of Sonoma macOS 14. See:How to upgrade to macOS Sonoma - Apple Support


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Chase says the browser needs updating and won't allow me to access my account on my Mac

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