In the WhatsApp application, when I try to forward a message to another person, the app stops working.

In the WhatsApp application, when I try to forward a message to another person, the app stops working.


iPhone 12 Pro Max

iPhone 12 Pro Max, iOS 17

Posted on Oct 22, 2023 11:19 AM

Reply
1 reply

Oct 23, 2023 12:41 PM in response to muhannadgh

Hi muhannadgh,


Thank you for using the Apple Support Communities! If an app is not working as expected, the steps below can help:


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
 
Get more help
•If you found the app on the App Store, contact the app developer


Hope this helps!

Have a great day.



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In the WhatsApp application, when I try to forward a message to another person, the app stops working.

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