I have tried multiple things but nothing seems to fix it. Only my right one works. I let them lose battery and I put my left one back in the case to fully charge because that was the one that wasn't picking any audio. I just want to be able to use both again and not just one.
iPhone 8 Plus, iOS 14
Hey emerill,
Thanks for using Apple Support Communities. Were you able to reset your Beats using the steps in the guide you recently viewed? Resetting can help by providing fresh connections. Here's that link, just in case: Reset your Beats earphones - Apple Support
In addition to resetting them, double-check the balance slider on your iPhone is centered. To do that you'll tap Settings > Accessibility > Audio/Visual as shown here: Adjust audio settings on iPhone - Apple Support
Let us know how it goes.
Take care!
Hey emerill,
Thanks for using Apple Support Communities. Were you able to reset your Beats using the steps in the guide you recently viewed? Resetting can help by providing fresh connections. Here's that link, just in case: Reset your Beats earphones - Apple Support
In addition to resetting them, double-check the balance slider on your iPhone is centered. To do that you'll tap Settings > Accessibility > Audio/Visual as shown here: Adjust audio settings on iPhone - Apple Support
Let us know how it goes.
Take care!
Why do I only hear audio out of one Powerbeats ear bud and not the other?
