Wi-Fi assist can’t be turn off

iPhone SE 3rd generation iOS 16

It is gray out and and on. No option in cellular network settings or privacy settings.

iPhone 6

Posted on Oct 22, 2023 3:46 PM

Reply
1 reply

Oct 23, 2023 2:59 PM in response to DawoodT

Thanks for reaching out DawoodT,


It sounds like your Wi-Fi assist is greyed out. We can help.


Is this happening on a managed device, such as one through an employer or school? If so, it might be a restricted feature in the Managed Profile. If that's the case, you would need to contact the entity that manages the device for help.


If you don't have a managed profile, a diagnostic test can let us know about issues with components in your iPhone. You can connect with Apple directly using either Get Support or if you're in a region without direct support options, you can also Contact Apple for support and service.


Hope that helps.


Take care.


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Wi-Fi assist can’t be turn off

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