You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Xin chào Apple, vào ngày 17/10/2023 tôi có dùng thử 1 ứng dụng Camera 360, tôi không biết nên đã bấm dùng thử 3 ngày, sau đó đã bị trừ tiền ứng 1 năm(699.000vnđ) thì tôi bị trừ thẳng phí 699.000 vnđ vào tài khoản thẻ của tôi, nhưng tôi lại không có ý định đăng ký dịch vụ 1 năm này, tôi đã yêu cầu được hoàn tiền lại nhưng bị từ chối. Mong Apple có thể xem lại trường hợp này của tôi.
[Edited by Moderator]
iPhone 7, iOS 15
vuong200 Said:
"Why i ask return the money because my children don’t know buy , but system reject not accept?"
-------
For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
vuong200 Said:
"Why i ask return the money because my children don’t know buy , but system reject not accept?"
-------
For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
Tôi được Apple hoàn tiền. Rất cảm ơn chính sách của Apple
REQUESTED REFUND BUT WAS REJECTED
Hello Apple, on October 17, 2023, I tried a Camera 360 application. I didn't know so I tried it for 3 days. After deducting the 1-year advance fee (699,000 VND), I deducted the fee of 699,000. VND to my account card, but I have no intention of signing up for this 1-year service. I requested a refund but was denied. I hope Apple can review my case.
diemcongthanh_2001 Said:
"REQUESTED REFUND BUT WAS REJECTED Hello Apple, on October 17, 2023, I tried a Camera 360 application. I didn't know so I tried it for 3 days. After deducting the 1-year advance fee (699,000 VND), I deducted the fee of 699,000. VND to my account card, but I have no intention of signing up for this 1-year service. I requested a refund but was denied. I hope Apple can review my case."
-------
Thank you for the followup reply.
Troubleshooting Declined Requests for Refunds:
A. About these Forums:
No one here tried to use the money. These are just user-to-user forums. We are everyday Apple users like yourself. No on here has access to your account info(and that is a good thing, BTW).
B. For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
IMPORTANT NOTE:
Keep Personal Info off of these Forums:
These forums are here for everyone out there to view. So, just be certain to keep personal information(Serial Numbers and Payment Info) off of these forums and other forums too. Anyone out there can read this info. For your Security & Privacy: I have asked the host to rid of the images you've provided.
Hello,
You have placed this in an English-based forum. Can you please translate this? That may help you get the answer you need.
Why i ask return the money because my children don’t know buy , but system reject not accept?
xin chào Apple
mong Apple trả lại tiền cho em ạ số tiền để e sống qua ngày mà Apple còn trừ tiền trong tài khoản em nữa 249.000₫ ạ
Cũng bị như bạn. Gửi 2 lần nhưng vẫn mất tiền
cho em hỏi mình được hoàn tiền chưa ạ
Con tôi nạp tiền nhưng k hoàn tiền
Cho mình hỏi bị trừ tiền sau bao lâu được hoàn lại ạ?
Me too 😭😭💔💔💔
YÊU CẦU HOÀN TIỀN NHƯNG BỊ TỪ CHỐI