"No Active Device Used for Your Location" message on iPhone

iPhone 12- with latest update- when I try to send my location in iMessage it says “no active device”. When my friend looks on their find friends app it’s says for my device “no location found”. I’ve checked the network settings and did a reset. I’ve turned the phone on airplane mode for 60 seconds then back on. I’ve tried turning off iMessage and find me apps- then turn back on. I’ve toggeled every button you can imagine to ensure all locations are turned on in the all the settings (iCloud, privacy, etc). Something continues to block it.. I know it’s not phone service because the phone is right next to mine and (same service)- plus attached to Wi-Fi. Also, I can see other people’s locations and Vice versa. What is the fix for this, please.


[Re-Titled by Moderator]

iPhone 12, iOS 16

Posted on Oct 22, 2023 9:49 PM

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Posted on Dec 23, 2023 1:21 PM

My location not working , it keep sayin no active device

75 replies

May 19, 2024 12:28 AM in response to Silverdagger

Well overnight this has fixed itself. I played about with removing and re-adding my husband's location yesterday evening, and switching devices off and on again, but it didn't work.


This may not be linked but when trying to do an email yesterday evening, mail was saying my email address was in my blocked senders list, which was very weird. Looking at the list of blocked senders all our Apple email addresses were in that list so obviously I deleted them.


This may be a coincidence that now Find My is working correctly, but I thought I'd posy incase it helps someone.

"No Active Device Used for Your Location" message on iPhone

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