"No Active Device Used for Your Location" message on iPhone

iPhone 12- with latest update- when I try to send my location in iMessage it says “no active device”. When my friend looks on their find friends app it’s says for my device “no location found”. I’ve checked the network settings and did a reset. I’ve turned the phone on airplane mode for 60 seconds then back on. I’ve tried turning off iMessage and find me apps- then turn back on. I’ve toggeled every button you can imagine to ensure all locations are turned on in the all the settings (iCloud, privacy, etc). Something continues to block it.. I know it’s not phone service because the phone is right next to mine and (same service)- plus attached to Wi-Fi. Also, I can see other people’s locations and Vice versa. What is the fix for this, please.

[Re-Titled by Moderator]

iPhone 12, iOS 16

Posted on Oct 22, 2023 9:49 PM

Best reply

bankss48

Level 1

22 points

Posted on Dec 23, 2023 1:21 PM

My location not working , it keep sayin no active device

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77 replies

Apr 22, 2024 9:02 PM in response to Ellaab

this happened to me after the latest update :( i turned off my location services and find my iphone in settings and shut my phone off completely for a few minutes. when i turned it back on, i turned the location services and find my iphone on and everything worked!

Apr 23, 2024 1:38 PM in response to GU_AZ

This was awesome! Your sulotiom worked for me so anyone looking try this method. When you turn ur phone off for 10 seconds actually shut it down and count to 10. But this WORKED! And I am very happy thank you user GU_AZ.

May 16, 2024 6:25 AM in response to GU_AZ

Had the problem start last Friday (10th May) on my husband’s phone. Was hoping the update to IOS 17.5 would fix it but it didn’t. Tried your fix, but unfortunately it didn’t work. I can see his iPhone under devices but he can;T be found under people. Anyone else tried something that has worked?

May 19, 2024 12:28 AM in response to Silverdagger

Well overnight this has fixed itself. I played about with removing and re-adding my husband's location yesterday evening, and switching devices off and on again, but it didn't work.

This may not be linked but when trying to do an email yesterday evening, mail was saying my email address was in my blocked senders list, which was very weird. Looking at the list of blocked senders all our Apple email addresses were in that list so obviously I deleted them.

This may be a coincidence that now Find My is working correctly, but I thought I'd posy incase it helps someone.

Dec 31, 2023 5:42 AM in response to Edgy323

What does this mean..no active device? I

Mar 4, 2024 11:34 AM in response to Ellaab

Can someone help me?!! I have everything on I don’t know why it keeps saying that

Ellaab Author

Level 1

27 points

Oct 23, 2023 6:04 PM in response to Stevi_S

I’ve tried that :/

Dec 31, 2023 6:00 AM in response to Ellaab

Where would I put it in a text? Thank you so much for your response.. I have use Apple for work and all I know but I'm terrible at it. Thank you very much very much appreciated