Apple Music Profile on child account

Hi,


Sorry if this is posted elsewhere but I’m having real difficulties with trying to resolve this. So this is the situation:


We have a family setup, My wife is the organiser and I’m a parent and we have two child accounts as part of the family. I have an Apple One subscription shared with the family. Everyone seems to be able to use Fitness +, Apple TV+, Music, etc. However, my daughters do not appear to be able to create Apple Music profiles (the setting under the screen time content restriction is turned on to allow profiles). It also says they have no subscription at the moment. Finally it appears to have the added issue now that when in the car and car SharePlay is tried it says the function is not allowed for my daughters, I assume due to not having a profile.


Anyone got any ideas what the issue may be or how to resolve it?


Thank you

iPhone 12 Pro Max

Posted on Oct 23, 2023 2:08 AM

Reply
1 reply

Oct 24, 2023 6:58 AM in response to WilkoRam

Hello WilkoRam,  

Welcome to the Apple Support Communities.  


Please be sure to follow these instructions when you initially set up your Family Sharing group: Set up Family Sharing


If you are noticing an issue sharing Apple Music, please try the troubleshooting steps listed in this Apple Support article: If you can't find your family's shared content. You'll also want to be sure that your current Apple Music membership is a family subscription: Get an Apple Music family subscription - Apple Support


If you continue to notice an issue, please contact Apple Support directly for more help. 


All the best! 


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Apple Music Profile on child account

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