2 person text failed

I am unable to send a two person text that I send several times every day. Individual text works

iPhone 11, iOS 16

Posted on Oct 23, 2023 9:48 AM

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Question marked as Top-ranking reply

Posted on Oct 24, 2023 11:19 AM

Hello helenbranch,


Welcome to the Apple Support Communities.


It looks like a group message is failing. If you received a specific error message, you may want to include that information here in this thread along with if you have issues with sending group messages to others or if it is only when these individuals are included. You can also try the following steps:


      • Power cycle the iPhone with these instructions: Restart your iPhone - Apple Support While simple, this can refresh the iOS, apps and connections.
      • If the problem continues, check to see if it happens on Wi-Fi, cellular data or both. If on cellular, contact your carrier to see if this would be expected behavior for your plan.
      • Make sure MMS messaging is enabled. You can do so by going to Settings > Messages and turn on MMS Messaging as needed. (If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature.)
      • Check your device to make sure it has enough available space to send and receive messages. You can check available space on your iPhone by going to Settings > General > iPhone Storage.


If the issue remains, you'll want to contact Apple Support directly for further assistance. You can reach out to them by clicking here: Get Support or over the phone by calling the number that is most local to your region: Contact Apple for support and service - Apple Support.


Best wishes!

1 reply
Question marked as Top-ranking reply

Oct 24, 2023 11:19 AM in response to helenbranch

Hello helenbranch,


Welcome to the Apple Support Communities.


It looks like a group message is failing. If you received a specific error message, you may want to include that information here in this thread along with if you have issues with sending group messages to others or if it is only when these individuals are included. You can also try the following steps:


      • Power cycle the iPhone with these instructions: Restart your iPhone - Apple Support While simple, this can refresh the iOS, apps and connections.
      • If the problem continues, check to see if it happens on Wi-Fi, cellular data or both. If on cellular, contact your carrier to see if this would be expected behavior for your plan.
      • Make sure MMS messaging is enabled. You can do so by going to Settings > Messages and turn on MMS Messaging as needed. (If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature.)
      • Check your device to make sure it has enough available space to send and receive messages. You can check available space on your iPhone by going to Settings > General > iPhone Storage.


If the issue remains, you'll want to contact Apple Support directly for further assistance. You can reach out to them by clicking here: Get Support or over the phone by calling the number that is most local to your region: Contact Apple for support and service - Apple Support.


Best wishes!

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2 person text failed

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