AirPod pro gen1 buzzing over 3 years old
AirPods Pro Rattling but excluded from 3 years extended recall warranty
My Apple AirPods Pro had started exhibiting a buzzing rattling problem on the right side AirPod. After searching for the issue on the web, I saw many people experienced this similar symptom. Apple also recognized the problem and has a recall program which offers 3 year extended warranty on this issue.
I came to Apple store as advised by Apple support who failed to inform me that I was not eligible as just over 3 years old! Obviously the Apple Store refused to offer the fix so I asked if I could pay for a repair which they said £99 but they said the other EarPod would likely develop the same fault, so obviously I declined as I might as well get a new pair!
In Apple recall statement, they admitted that AirPods Pro manufactured before Oct 2020 could have the rattling issue.
I spent 1.5 hours online booking in at Apple store then taking a day off work to drop them off . Total waste of time and now only fit for the bin!!!
I have all Apple devices and am now ready to ditch them due to my treatment 🤬