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Abimaelmc Author

Level 1

4 points

Sending pics from camera roll to email in JPG and lost all metadata

Hi. I used to have an iPhone 12 Pro and I constantly shared photos from the camera roll using the email app within and including metadata. When I did it photos I chose to converted to JPG, without losing the metadata and it was alright. I recently got the iPhone 15 Pro and I did the same thing, but this time photos lost all metadata. I tried everything, but nothing worked, except sending in HEIF format and then converting to JPG in my PC. Does anyone know how to fix it? Thank you

iPhone 15 Pro, iOS 17

Posted on Oct 24, 2023 9:38 PM

Top-ranking reply

TheLittles

Level 10

195,711 points

Posted on Oct 24, 2023 9:53 PM

Abimaelmc Said:

"Sending pics from camera roll to email in JPG and lost all metadata: Hi. I used to have an iPhone 12 Pro and I constantly shared photos from the camera roll using the email app within and including metadata. When I did it photos I chose to converted to JPG, without losing the metadata and it was alright. I recently got the iPhone 15 Pro and I did the same thing, but this time photos lost all metadata. I tried everything, but nothing worked, except sending in HEIF format and then converting to JPG in my PC. Does anyone know how to fix it? Thank you"

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Report back is this works...

See if you can compress these. Then, send them off.

Go Here: How to Open ZIP Files on your iPhone, iPad, or iPod touch - Apple Support
Scroll to: How to create a ZIP file on your iPhone or iPod touch
Proceed from there as necessary

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Sending pics from camera roll to email in JPG and lost all metadata

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