My iPhone 14 display is not working

My iphone display is not responding.hello screen is freezed.face id ,touch nothing is working.my phone was in charging mood last day.after passing half n hour i disconnect my phone from charging cable and than i discovered my phone is not responding. i tried to do force restart but this method is not working.


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iPhone 14 Pro Max, iOS 16

Posted on Oct 25, 2023 9:34 AM

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Question marked as Top-ranking reply

Posted on Oct 25, 2023 9:38 AM

If the Forced Restart is not working, there are serious hardware issues on the phone. Try the Forced Restart a few more times.


Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation.....or if not.....


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations



2 replies
Question marked as Top-ranking reply

Oct 25, 2023 9:38 AM in response to adrita80

If the Forced Restart is not working, there are serious hardware issues on the phone. Try the Forced Restart a few more times.


Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation.....or if not.....


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations



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My iPhone 14 display is not working

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