How to reinstall mac OS without knowing apple ID

Thanks for the answer! I did all these procedures several times, but nothing helped. The first thing I wanted to do was reset the administrator password, but for that I need to get into the terminal. But when you turn on the mac, he immediately asks for wi fi and goes to the Internet for recovery, and there he asks you to enter the apple id that was left from the previous owner. He handed me the computer after he performed the procedure of erasing the mac. But it doesn't seem to have erased anything.

iMac 21.5″, macOS 10.15

Posted on Oct 25, 2023 9:42 AM

Top-ranking reply

D.I. Johnson

Level 7

32,375 points

Posted on Oct 28, 2023 5:14 AM

If the computer is Activation Locked and still linked to the Apple ID of the previous owner, then there is nothing that you can do now to restore it to working order.

The only way to remove the activation lock is with the help of the previous owner who must release it from their Apple ID. They can do that on the device or remotely on a web browser.

Activation Lock for Mac - Apple Support

How to remove Activation Lock - Apple Support

View in context

Similar questions

20 replies

Oct 30, 2023 12:38 AM in response to John Galt

Dear D.I. Johnson, I see you are competent in the use of apple technology. I want to ask you again about my situation. I did an experiment with another mac. I have a mac book air 2015. I booted from a USB stick, erased the disk and installed a new system. and Mac didn't ask for the ai cloud password. an absolutely clean operating system has been installed. Why can't I do the same with the 2018 mac mini. why can't I get into recovery mode.

Oct 31, 2023 2:27 AM in response to GordanFreeman

I'll have to admit my impotence in front of this computer. I switched it to DFU mode and it didn't help either, the new system doesn't boot to the end, the process lasts a few minutes and then gives this error. all other actions in apple configurator do not work either. he does not want to boot from a USB flash drive, he does not want to switch to external disk mode either, he took an external disk with the installed system, but it also does not load from it.

Oct 28, 2023 9:21 AM in response to GordanFreeman

I just want to erase the disk and roll a clean OS. why can't I do it. I got to the next stage, the apple configurator. but it also throws an error and does not finish formatting.

Oct 28, 2023 9:25 AM in response to GordanFreeman

I reviewed a bunch of lessons on reinstalling, and everything is simple there. I have never met such a problem and such an appearance of the menu that I have.

John Galt

Level 10

155,216 points

Oct 28, 2023 6:11 PM in response to D.I. Johnson

D.I. Johnson wrote:

How can we teach this stuff? 🤷🏽‍♂️

By doing what you're doing 👍

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to reinstall mac OS without knowing apple ID