Tap to pay not working for Apple Pay

What worked for me: removing my Apple Card from the Wallet app on my iPhone then adding it back. I finally had a chance to test it last night.

Gripe: looks like the concept of expiration dates and how to address them went right past the devs head, it would have been nice to be alerted to the issue rather than find out (and fix) the hard way.

Thanks to all!

Have you removed your Apple Card MasterCard and then added it back? This updates the expiration date and has worked for many people.

Does the bank see the rejection or not? What error do you see on the transaction terminal? Do the merchant see an error on the POS screen?

What model iPhone do you have and what iOS version is it on? Is your iPhone in a case?

Is It an Apple Card Mastercard or a different card? Have you updated your iPhone to iOS 17.3?

What error message do you receive when you try to complete a transaction?

Is the issue with the iPhone Xs in your tag line? Or a different iPhone?

What happens then when you have the payment screen ready on your iPhone, and bring the iPhone close to the NFC terminal?

Nothing at all? The screen does not change?

Is there an error?

Is the correct card selected when attempting to pay?

Or are you saying the double click of the sleep button is not bringing up the payment screen on the iPhone?

Please clarify where its getting stuck.

Same with me. My Apple Card still works online but my tap pay doesn’t. The card will open, I tap to pay, and the message on the store credit card machine says “unsupported card” after I tap it. So I use a non-Apple card to tap pay and it works fine. This is happening at stores I go to regularly where it has worked fine for years. Very annoying and I hope they figure it out soon. I didn’t notice when it started happening but probably around the new year. I have an iPhone 12 Pro and the current iOS I have is 16.3. No other updates are available yet

Same issue here. The apple card in the apple wallet doesn't seems to send the info to the nfc reader at numerous POS systems where i have used it before until about two weeks ago. Other credit cards like amex and discover work fine on the same POS where i normally use it thorough the apple wallet. The apple card does pop up on the phone screen, i authorize it by the sleep button, face id works, but then the POS reports an error msg to the effect of "card error" ...not a authorized or approved msg as i would normally would expect.

Same thing happening to me. The Tap feature doesn’t work from the phone for the Apple Card. All other cards work so it’s not a hardware issue. Phone is all up to date with latest iOS. This did just happen last week don’t k ow exact date but it sounds like it is account issues with the bank.

I had the same issue when i was on vacation in Venice. Double tap paying stopped on 18/03/24 I have updated my ios, signed out and then signed in again, restarted my phone, and deleted the card and installed again. For online purchases everything is fine but double tap option still not working for almost 12 days. I can see the ✔️ but on pos machine it is rejected and apple pay says it is rejected.

UPDATE: Hi - Tried the tap feature today at a third retailer and worked fine with my default card. I can only assume there was some "glitch" this weekend when it didn't work for me. No settings were changed/touched during the weekend and the 3 cards were all active and had not expired. The first two retailers where the tap feature did not work (last weekend) were supermarkets.

What does the transaction terminal show? How do you know it isn’t working?

mch4me wrote:

but it’s obviously some kind of issue with the phone.

Yes, but it could obviously be a hardware issue. Stuff breaks sometimes.

Goldman Sachs is sending out new cards to many users because their current card is nearing expiration. Are you using your original Apple Card or a replacement/updated card?