16.7.1 calls losing connectivity

Having conversations and calls cut out 4X in a row.

Posted on Oct 25, 2023 12:35 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 26, 2023 11:14 AM

Hi Bpgallo73,


We appreciate you reaching out to us.

We’d like to gather additional details that may help us be in a better position to assist you.

Are you experiencing the issue on multiple locations with good cellular signal?

Are you experiencing the issue with multiple contacts?


If you answer yes to both questions, please check if you have to install a new carrier update.

You can use the article below as a reference.

Manually update your carrier settings on your iPhone or iPad - Apple Support


If the issue persists, please try the rest of the steps in the article below.

If you can't make or receive calls on your iPhone - Apple Support




Take care!




1 reply
Question marked as Top-ranking reply

Oct 26, 2023 11:14 AM in response to Bpgallo73

Hi Bpgallo73,


We appreciate you reaching out to us.

We’d like to gather additional details that may help us be in a better position to assist you.

Are you experiencing the issue on multiple locations with good cellular signal?

Are you experiencing the issue with multiple contacts?


If you answer yes to both questions, please check if you have to install a new carrier update.

You can use the article below as a reference.

Manually update your carrier settings on your iPhone or iPad - Apple Support


If the issue persists, please try the rest of the steps in the article below.

If you can't make or receive calls on your iPhone - Apple Support




Take care!




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16.7.1 calls losing connectivity

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